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Contact Us

You can reach customer service with ordering and product questions and concerns by:

Facebook: www.carolinapad.com/facebook 

Tweet us!  @CarolinaPad

E-mail: shop[at]carolinapad[dot]com

Phone: (800) 888-3190

Our representatives are available to answer your phone calls between the hours of 8:00 AM and 5:00 PM Monday through Friday Eastern Standard Time (except holidays).

Regular Mail:

Carolina Pad Web Store
9144 Arrowpoint Boulevard, Suite 200
Charlotte, NC 28273

Where can I purchase Carolina Pad products?
Email shop[at]carolinapad[dot]com with the product information and your zip code and our consumer services team will assist you with retail locations specific to your area where Carolina Pad products might be available.

You may also purchase select CP products online at www.carolinapadstore.com, www.amazon.com and www.franklinplanner.com.

I have a new product idea.
Want to help us create new products? Have you got a great new product idea? Tell us about it!

I want to learn about contests, new products, and sales.
Sign up  for contests, new products, or other announcements.

I would like to talk to someone about a donation or sponsorship for my company or event.
Please click here for further information, a donation/sponsorship application form to complete. Someone from our office will respond within 7 (seven) business days.

I have a defective/damaged Carolina Pad product.
Please send an email to info[at]carolinapad.com with the product information and defective issue or call
I want to sell Carolina Pad products in my store.
To be set up as a wholesale customer, please complete the on-line registration here.

For specific pricing information, please send us an e-mail to info[at]carolinapad[dot]com. Please include your Tax ID number as well as a copy of resale certificate with your email.

I have a comment/feedback for Carolina Pad.
Let us know what you think about our products. If you have a question about a specific item, please include the product's UPC number to expedite your request.

Complete and submit the form below for general feedback or to ask product questions.

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